01. Scope
This Privacy Policy applies to plymouth-labs.com, the corporate website of Plymouth Labs LLC, a Virginia limited liability company ("Plymouth Labs," "we," "us," or "our").
This policy does not cover our individual software products (including SidelinePro and any future products), each of which operates on its own domain and maintains its own separate privacy policy describing how that product collects and uses customer data.
02. Information We Collect
Information You Provide
We only collect personal information that you voluntarily provide. The primary way this happens is if you send us an email at hello@plymouth-labs.com or any other Plymouth Labs email address. In that case, we receive whatever information you include in your message (your name, email address, and the content of your message).
Information Collected Automatically
Like most websites, our web host may log basic technical information about visits, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time of visit
- Referring website (if any)
These logs are used for security and infrastructure purposes only. We do not use this information to build profiles of visitors, and we do not combine it with personal information.
Cookies and Tracking
This website does not use cookies, analytics, advertising trackers, or any third-party tracking technologies. We do not place anything on your device to track your behavior across sites.
03. How We Use Information
We use the limited information we receive for the following purposes only:
- To respond to your email inquiries
- To maintain the security and availability of our website
- To comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties. We do not use your information for advertising or marketing to you unless you have specifically requested to hear from us.
04. How We Share Information
We do not share your personal information with third parties except in the following limited circumstances:
- Service providers: We use third-party services to host our website and email (for example, our domain registrar, web host, and email provider). These providers process information on our behalf and are bound by their own privacy and security obligations.
- Legal compliance: We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, the safety of any person, or to investigate fraud.
- Business transactions: If Plymouth Labs is involved in a merger, acquisition, sale of assets, or similar transaction, information may be transferred as part of that transaction. Any successor entity will be bound by this Privacy Policy or a successor policy with comparable protections.
05. Data Retention
We retain email correspondence for as long as reasonably necessary to address your inquiry and for our own business records. Server logs are typically retained for a short period for security and operational purposes, after which they are deleted or anonymized.
06. Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain uses of your information
To exercise any of these rights, please contact us at hello@plymouth-labs.com. We will respond to verifiable requests within a reasonable timeframe and in accordance with applicable law.
07. Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us and we will delete that information.
08. Security
We take reasonable measures to protect the limited information we collect, including using HTTPS for all website traffic and reputable service providers for hosting and email. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
09. International Visitors
Plymouth Labs is based in Virginia, United States. If you visit our website from outside the United States, any information we collect will be processed and stored in the United States. By using our website, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last-updated" date at the top of this page. Material changes will be noted prominently. We encourage you to review this policy periodically.
11. Contact
Questions about this Privacy Policy or our privacy practices can be sent to:
Plymouth Labs LLC
Email: hello@plymouth-labs.com
Location: Fairfax County, Virginia, USA